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Steve Hooper AI

Turn repetitive admin
into reliable AI workflows.

Steve Hooper

I help UK service businesses improve repetitive admin, document handling and customer workflows. We choose a task worth fixing, build around your existing systems and check the result with your team.

Book a free 20-minute callSee a workflow example

20 minutes · no payment required
Choose a time online. West Midlands, working UK-wide.

Start with your problem.

Choose the route that fits. You can begin with a focused review, training or a defined implementation. Further work is optional and separately scoped.

What would AI actually do here?

Follow an incoming enquiry through a limited task, explicit uncertainty and a human checkpoint. This shows the approach; it is an illustration, not a client result.

Illustrative walkthrough · fixed sample messages and responses. No live AI call, client data or automatic sending.

Choose an enquiry to inspect

The incoming message

We run a 25-person consultancy. Our team copies website enquiries into the CRM and drafts every reply. Can you help us reduce the admin?

What we know

  • Team: 25 people
  • Workflow: website enquiries → CRM → reply
  • Problem: repeated manual administration

Enquiry volume, current time spent, CRM and available budget are unknown.

Prepare a reply for review

Suggested reply · not sent

Thanks for explaining the workflow. Before recommending a build, it would help to understand your CRM, monthly enquiry volume and the time each enquiry takes. Could you share those details?

The human checkpoint

A person checks the extracted facts, adjusts the reply and decides whether to send it.

The useful part is the whole workflow: clear inputs, a limited task, explicit uncertainty and a person accountable for the result.

Explore implementation and rollout

From one task to a working workflow.

The business task comes first. Sometimes a checklist or a simple rule is enough. When AI helps, we agree how to judge the result and who owns it.

Diagnose.
Map one task, establish a baseline and agree what improvement is worth pursuing.
Test a working pilot.
Build a bounded workflow and check it against agreed criteria before wider rollout.
Put it into practice.
Connect the systems, train the team and hand over documentation and ownership.
Several opportunities to compare? Explore the two-week roadmap

Help your team use it well.

Training can stand alone or support a workflow rollout. These recommendations describe ChatGPT and AI productivity sessions.

Explore team training

“Steve ran a training for my coaching group on Chat GPT. His knowledge and enthusiasm was brilliant and he shared his vast knowledge generously.”

Joanna LottChatGPT training for a coaching groupLinkedIn recommendation

“Steve ran a recent session for business owners on using AI to improve productivity - specifically ChatGPT. It was an excellent training session - very engaging and inspiring.”

Sally DhillonAI productivity training for business ownersLinkedIn recommendation

Keep the next decision clear.

A broader roadmap starts from £6,500. Substantial implementation starts from £12,000; smaller pilots are separately quoted. Fractional leadership starts from £4,000 per month with a three-month minimum.

Compare scope, timing and fees

Bring one task worth improving.

Tell me what happens today and what needs to change. A free 20-minute call checks whether I can help and which first step makes sense.

Book a free 20-minute callNeed prepared advice? Explore the £450 session