Automation & Implementation
You know the problem. I build the automation, integrate it with your stack, document it and hand it over. Your team owns it on day one after go-live.
- Timing
- 4–12 weeks
- Investment
- From £12,000
- Format
- Design → build → handover
- Support
- 30 days post go-live
The proof-of-concept looked great. Six months later, nothing shipped.
Most AI pilots die in the gap between a working demo and a production system that lives inside your CRM, your ticketing tool and your team's daily habits.
I close that gap. Typical builds include lead qualification, document processing pipelines, customer-service automation, internal knowledge systems and CRM or workflow integrations.
Step 01
Design
Nail the scope, integrations and success measure in writing before code is written.
Step 02
Build
Ship the smallest useful version first, on your stack, with proper logging.
Step 03
Integrate
Wire into the tools your team already uses — CRM, ticketing, docs, chat.
Step 04
Hand over
Documentation, training, playbook and 30 days of support. Then it's yours.
- 01A tested automation live in your production environment
- 02Integrations into your existing CRM, workflow or comms tools
- 03Written playbook covering how it works, where it lives and how to change it
- 04Two focused training sessions for the people who own it day-to-day
- 0530 days of email support after go-live for bug fixes and small tweaks
48-hour response times cut to under two hours, without adding headcount.
A 60-person consultancy embedded AI pre-qualification directly inside their CRM. They reclaimed 15 hours a week and booked 25% more qualified meetings — with no new tools and no extra hires.
- You have a clear operational problem and can point to the friction
- One or two people on your side can join weekly working sessions
- You're happy to buy small tools (e.g. an LLM API subscription) as needed
- You want the automation owned by your team, not tied to me forever
- You want a bespoke ChatGPT clone as a product — that's engineering, not consulting
- You're still deciding whether AI belongs in your business — start with the audit
- You expect a fixed-price 'do everything' quote before scoping
Frequently asked before we start.
Whatever fits: n8n, Make, custom TypeScript, direct API integrations, LLM providers. Tool choice comes last, after the problem is understood.
You do. Everything lives in your accounts, on your infrastructure, documented in plain English.
Either your team makes them (that's the point of the playbook) or you retain me for a small monthly amount. No lock-in.
Yes — pair-building is often the fastest path to real ownership.
Ready to cut through the noise?
Sixty minutes. One clear answer. Book a paid strategy call and leave with a costed, honest next step.